Privacy & Cookie Policy

This page describes how Professional Technologies Sweden AB (ProTech) processes personal data and uses cookies for both private individuals and business customers on our website and webshop.

Select the appropriate section:

This page combines data protection and cookie policy into one place to ensure clarity and easy access for our customers.

1. Privacy & Cookie Policy for Private Individuals

The following principles apply to all private individuals whose personal data is processed on ProTech’s website and webshop.

1.1 Data Controller

Professional Technologies Sweden AB (ProTech)
Email: protech@protech.nu
Phone: +46 303 891 35

1.2 Data We Collect

  • Name
  • Address
  • Email address
  • Phone number
  • Order, delivery, and payment information
  • IP address
  • Technical usage data and cookie-related information

1.3 Purpose of Processing

  • Processing and delivering orders
  • Customer support and communication
  • Billing and payment handling
  • Improving website performance and user experience
  • Fraud prevention and system security
  • Marketing, where legally permitted or based on consent

1.4 Legal Basis

Processing is based on contractual necessity, legal obligations, legitimate interest, or consent depending on the situation. Legitimate interest may include customer relationship management, service development, security, and fraud prevention.

1.5 Data Retention

Data is retained only as long as necessary for the purpose of processing or as required by law. Accounting and financial data may be retained for up to 7 years in accordance with applicable legislation.

1.6 Data Sharing

Data may be shared with trusted service providers where necessary, such as:

  • Payment service providers
  • Shipping and logistics partners
  • IT and e-commerce platforms (e.g. hosting, WooCommerce)
  • Analytics and marketing platforms (e.g. Google Analytics, Meta, LinkedIn)
  • Accounting and administrative systems

Personal data is never sold to third parties.

If personal data is transferred outside the EU/EEA, appropriate safeguards such as the European Commission’s Standard Contractual Clauses (SCC) are applied.

1.7 Your Rights

  • Request access to your personal data
  • Request correction of inaccurate data
  • Request deletion where legally applicable
  • Restrict or object to processing
  • Request data portability
  • Withdraw consent at any time where applicable

1.8 Cookies

ProTech uses cookies and similar technologies to ensure website functionality, analyze usage, store user preferences, and improve user experience.

  • Essential cookies
  • Analytics cookies
  • Marketing cookies

Users can manage and update cookie preferences at any time through the website’s cookie settings or their browser settings.

1.9 Contact

For questions regarding data protection or cookies:
Email: protech@protech.nu

1.10 Supervisory Authority

The competent supervisory authority in Sweden is Integritetsskyddsmyndigheten (IMY).
More information: www.imy.se

2. Privacy & Cookie Policy for Business Customers

The following principles apply to business customers and their representatives interacting with ProTech.

2.1 Data Processed

  • Contact person name
  • Position
  • Company name
  • Email address
  • Phone number
  • Order, quotation, delivery, and billing data
  • IP address and technical usage data

2.2 Purpose

  • Managing business relationships
  • Handling orders and deliveries
  • Providing service, warranty, and support
  • Billing and financial tracking
  • Legal and contractual compliance
  • Improving website security and usability

2.3 Legal Basis

Processing is based on legitimate interest, contractual necessity, and legal obligations. Legitimate interest primarily relates to managing business relationships and improving services.

2.4 Data Retention

Data is stored as long as required for business operations, contractual obligations, and legal compliance (e.g. up to 7 years for accounting purposes).

2.5 Data Sharing

  • Payment providers
  • Logistics partners
  • IT and e-commerce systems
  • Analytics and marketing tools
  • Accounting and ERP systems

Where data is transferred internationally, Standard Contractual Clauses (SCC) are applied.

2.6 Rights

Business representatives have the right to request access, correction, or restriction of personal data processing where applicable.

2.7 Cookies and Website Usage

Website usage may be analyzed using cookies and similar technologies to improve functionality, security, and user experience. Users can manage their cookie preferences at any time.

2.8 Contact

For data-related inquiries:
Email: protech@protech.nu

2.9 Supervisory Authority

Complaints may be submitted to the competent supervisory authority in Sweden (IMY).

© ProTech – Professional Technologies Sweden AB